Privacy Notice for Dynasty Holding Group W.L.L
- What is a Privacy Notice?
Your privacy is important to us at Dynasty Holding Group W.L.L. This Privacy Notice applies when you visit or use our websites, apps, and other services, including events, that refer or link to this privacy policy (each, a “Service”). This Privacy Notice may be supplemented by additional privacy statements, terms, or notices provided to you. When we process your personal data, we will comply with relevant data protection and privacy legislation.
Your personal data includes all the information we hold that identifies you or is about you. It does not include data where the identity has been removed (anonymous data). More information about the types of personal data we collect from you is set out below. Everything we do with your personal data counts as processing it, including collecting, storing, amending, transferring, and deleting it. We will comply with the relevant legislation to make sure that your information is properly protected and used appropriately.
- Who are we?
Dynasty Holding Group W.L.L is made up of different legal entities, and this Privacy Notice is issued on behalf of the Dynasty Holding Group W.L.L group. When we mention “Dynasty Holding Group W.L.L,” “we,” “us,” or “our” in this Privacy Notice, we are referring to the relevant company in this group that is responsible for processing your data.
Dynasty Holding Group W.L.L of Al Refa’a Tower, Al Safliya Street, Doha, Qatar, and its affiliates are deemed data controllers. However, where Dynasty Holding Group W.L.L is provided with information from a third party or a customer relating to a passenger that we are arranging a charter for, we are data processors and will only process such data in accordance with the third party’s or the customer’s instructions.
- What personal data do we collect?
Customers:
When you purchase a service, contact us, or complete an online form, we may collect a variety of information, including, but not limited to; your name, title, job title, mailing address, telephone number, email address, passport details, credit/debit card or bank details. We process most of your information on the grounds of the fulfillment of our contract with you and for our legitimate interests.
Website Visitors:
Where you use the website www.dynastyjet.com.qa, in order to improve the Website and the products and services we offer, we may collect technical data such as IP addresses and cookie ID. For more information around how we use cookies, please see our Cookie Policy.
Suppliers, Business Contacts, and Visitors to our Premises:
If you work for one of our suppliers or are one of our business contacts, we usually process your name and business contact details. We process the information on the grounds of our legitimate interests in maintaining our relationship with you or in limited circumstances, on the grounds of fulfillment of a contract with you or to comply with a legal obligation imposed on us.
Candidates:
If you apply for a job vacancy with us, the personal data that we are likely to process about you includes identity data, contact data, background data regarding your education, career backgrounds, work experience, personal information regarding your skills and qualifications, and any other information that you include in your CV, application, or covering letter you send to us.
- How is personal data collected?
Suppliers, and Business Contacts:
Direct Interactions: You may give us your personal data by filling in forms on our website or by corresponding with us by post, phone, email, or otherwise.
Candidates:
Direct from You: We receive personal data directly from you when you contact us in respect of a specific vacancy or with a speculative approach.
- When will we contact you?
In relation to any service, product, activity, or online content you have signed up for, to ensure that it can be delivered or provided. For example, to ensure payment of your charter, offer other charter-related services or upgrades, or to inquire whether you’re in need of our services.
In relation to any correspondence we receive from you or any comment or complaint you make.
To invite you to participate in voluntary surveys.
To update you on any material changes to policies and practices.
To keep you informed periodically on relevant products and services that we think may be of interest to you.
- How long do we keep personal data?
Suppliers and Business Contacts:
Your personal data is retained for the duration of our relationship with you or the organization for which you work.
Candidates:
If you are successful, we will retain your personal data in line with our employee-facing privacy policy. If you are unsuccessful, we will retain your application, CV, and/or covering letter for (insert relevant duration).
Further to the above, we retain your personal data as long as it is necessary and relevant for our operations.
- Who do we share personal data with?
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. Below is a list of potential third parties that we may share your personal data with.
Our service providers, including external third-party service providers, such as an airline for when you book a flight; accountants, auditors, experts, lawyers, and other outside professional advisors; IT systems, support, and hosting service providers; printing, advertising, marketing, and market research and analysis service providers; document and records management providers; technical engineers; data storage and cloud providers, and similar third-party vendors and outsourced service providers that assist us in carrying out business activities.
Governmental authorities and third parties involved in fraud prevention and law enforcement.
Our group companies.
Mergers and acquisitions.
- How do we keep personal data secure?
We are committed to keeping your personal data safe and secure from unauthorized access, unauthorized alterations, disclosure, or destruction of information that we hold.
Our security measures include encryption of our services and data; reviewing our information collection, storage, and processing practices, including physical security measures; access control restrictions for personal information; contractual confidentiality and processing agreements for employees and/or third parties who may require access to personal data; and internal policies setting out our data security procedures and training for employees.
- What rights you have in relation to personal data?
You have the right to request access to your personal information, request correction of the personal information that we hold about you, request erasure of your personal information, object to processing of your personal information, request the restriction of processing of your personal information, or request the transfer of your personal information to another party. You also have the right to withdraw your consent to the processing of your personal data at any time.
- Need to contact us?
For any queries or comments about this Privacy Notice, updates, amendments, and corrections to your records, or for personal data requests, please contact Info@d-hg.com or by post to: Data Protection Team, Dynasty Holding Group W.L.L, Al Refa’a Tower, Al Safliya Street, Doha, Qatar.
- Changes to Privacy Notice
We will occasionally update this Privacy Notice in accordance with business and legal requirements. We will post a notice of any material changes on our website, and where appropriate, notify you using the contact details we hold for you for this purpose. We encourage you to periodically review this Privacy Notice to be informed of how we use your information.
If you wish to make a complaint about how we use your information, please contact our Data Protection team. You can also contact the local data protection authority.
Use and Disclosure of Personal Information:
We may use or disclose the personal information we collect for one or more of the following business purposes:
To provide you with information, products, or services that you request from us.
To provide you with email alerts, event registrations, and other notices concerning our products or services, or events or news, that may be of interest to you.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
To improve our website and present its contents to you.
For testing, research, analysis, and product development.
As necessary or appropriate to protect the rights, property, or safety of us, our clients, or others.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information:
In addition to the purposes listed above, we may share your personal information with the following categories of third parties:
Our service providers, including vendors and contractors, who assist us in providing products or services to you.
Legal authorities, law enforcement agencies, or other governmental entities when required by law or to protect our rights, the rights of our clients, or the rights of others.
Third parties involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, as described in the “Use and Disclosure of Personal Information” section above.
Additional Closures:
We are committed to ensuring that your personal information is handled responsibly and securely. Your privacy is of utmost importance to us, and we take measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction.
If there are any material changes to our use or disclosure of personal information, we will notify you through appropriate means, providing you with an opportunity to review and consent to such changes.
Feel free to customize the above to fit any specific details or practices unique to Dynasty Holding Group W.L.L. Additionally, ensure that the policies outlined align with relevant data protection laws and regulations applicable in Qatar and any other regions where Dynasty Holding Group operates.